Dear Mr. Carlin, I used your "Earring Converters" to turn a pair of pierced earrings into clip-ons for my wedding and they worked perfectly!  Not only that, but the personal hand delivery just days before my wedding went over and above the call of duty.  You really made my week!  I wish more businesses offered such a high level of customer service.  I am so appreciative, please feel free to use me as a testimonial any time.